Spa EtiquetteSmall rules - big impact.

In order to start your treatment relaxed, we recommend to appear approximately 5 to 10 minutes before your appointment at the spa reception.

We recomment to take a short shower before your body treatment. After this, your skin will be more receptive to our exclusive care products.

The use of all of our wellness facilities (saunas, swimming pools, fitness area, participation in the course program) is always at your own risk.

For safety reasons, we ask you to only use our sports and fitness area in sports clothing and sports shoes. Please also ensure that you wear sturdy shoes in wet areas.

We recommend not to eat extensive meals about half an hour before your wellness treatment. This will avoid pressure on the stomach.

The swimming pool and sauna area is a hygiene area. We therefore ask you not to take any food or drinks there. Instead, we offer several tasty drinks and snacks in our AQUA SILVA Bistro.

You are welcome to wear a bathrobe for any body and facial treatments.

Our indoor pool is a textile area. The saunas and the area between the sauna house and the treatment buildings are nude zones – for hygiene reasons, please always use a sauna towel as a base in the sauna cabins. The area around the outdoor pool, including the relaxation zone and sunbathing lawn, is a mixed area, meaning that both this space and the outdoor pool may be used with or without swimwear.

If you are unable to keep an agreed appointment, please let us know at least 24 hours in advance. Possibly we can then offer the date to other interested guests.

Otherwise, please understand that appointments canceled at short notice will be charged at up to 100%.

As our hotel guest, you are of course welcome to use our sauna towels. Please note that towel exchanges are only possible at designated times. For the sake of the environment, we kindly ask you to use the towels responsibly.

In order to protect the privacy of all guests, the use of mobile devices is not permitted. In addition, photography is prohibited in our AQUA SILVA Spa.

In order to make sure that all guests can enjoy the peace and quiet, we ask you to keep your conversations quiet and not to reserve any loungers. When leaving the relaxation areas, remember to take your personal belongings with you and clear up the space for other guests. Please understand that loungers that have not been used for more than an hour will be cleared by our staff.

For safety reasons, the use of the sauna area is only permitted from the age of 16. Children under 16 must be accompanied by a parent or legal guardian. This responsibility cannot be transferred to any other person.