Spa EtiquetteSmall rules - big impact.
In order to start your treatment relaxed, we recommend to appear approximately 5 to 10 minutes before your appointment at the spa reception.
We recomment to take a short shower before your body treatment. After this, your skin will be more receptive to our exclusive care products.
The use of all of our wellness facilities (saunas, swimming pools, fitness area, participation in the course program) is always at your own risk.
For safety reasons, we ask you to only use our sports and fitness area in sports clothing and sports shoes. Please also ensure that you wear sturdy shoes in wet areas.
We recommend not to eat extensive meals about half an hour before your wellness treatment. This will avoid pressure on the stomach.
The swimming pool and sauna area is a hygiene area. We therefore ask you not to take any food or drinks there. Instead, we offer several tasty drinks and snacks in our AQUA SILVA Bistro.
You are welcome to wear a bathrobe for any body and facial treatments.
Our indoor swimming pools are textile areas. The entire sauna area and the outdoor pool are nude areas. In order to maintain hygiene, please use our sauna towels as a base in the sauna cabins.
If you are unable to keep an agreed appointment, please let us know at least 24 hours in advance. Possibly we can then offer the date to other interested guests.
Otherwise, please understand that appointments canceled at short notice will be charged at up to 100%.
As a hotel guest, our sauna towels are of course available to you without restriction. For the sake of the environment, however, we ask you to be aware of how you use the towels.
In order to protect privacy for all guests, photography is prohibited in the entire wellness area.
Feel free to use our camera stickers for your phone.
In order to make sure that all guests can enjoy the peace and quiet, we ask you to keep your conversations quiet and not to reserve any loungers. When leaving the relaxation areas, remember to take your personal belongings with you and clear up the space for other guests. Please understand that loungers that have not been used for more than an hour will be cleared by our staff.
For safety reasons, the use of the sauna area is only permitted from the age of 16. Children under 16 must be accompanied by a parent or legal guardian. This responsibility cannot be transferred to any other person.
As stipulated by law, the use of our solariums is allowed from the age of 18.