In order to ensure a pleasant stay for all guests, we ask you to observe the following spa etiquette.
In order to start your treatment in a relaxed manner, we recommend that you arrive in the respective reception area approx. 5 to 10 minutes before the start of your treatment.
If you take the time for a short shower before a body treatment, your skin will be more receptive to our exclusive care products.
The use of all our wellness facilities (saunas, swimming pools, fitness area, participation in the course programme) is always at your own risk.
For safety reasons, we would ask you to only use our sports and fitness area in sports clothing and sports shoes. Please also make sure you wear sturdy shoes in the wet area.
We recommend that you plan your meals so that there is about an hour before the next application. This will avoid pressure on the stomach.
The swimming pool and sauna area is a hygiene area. We therefore ask you not to take any food or drink into the area. We are happy to cater for your physical well-beingin our AQUA SILVA Bistro.
You are welcome to come to all body and facial treatments in a bathrobe, and to pedicures in light clothing.
Our indoor pool is a textile area. The saunas and the area between the sauna house and the treatment houses are nude areas - for hygiene reasons, we ask that you always use a sauna towel as a base in the sauna cabins. The area around the outdoor pool, including the relaxation zone and sunbathing lawn, is a mixed area - this means that both there and in the outdoor pool, use is possible with or without swimwear.
If you are unable to keep an agreed appointment, please let us know at least 24 hours in advance. We may then be able to offer this to interested guests.
Otherwise, please understand that appointments cancelled at short notice will be charged at up to 100%.
As a hotel guest, you can of course use our sauna towels. Please note that sauna towels can only be changed at certain times. For the sake of the environment, we therefore ask you to use the towels responsibly.
In order to protect the privacy of all guests, the use of mobile devices is not permitted. Furthermore, photography is prohibited in the AQUA SILVA Spa.
So that all guests can enjoy the peace and quiet, we ask you to keep conversations quiet and not to reserve any loungers. When leaving the relaxation areas, please remember to take your personal belongings with you and leave the area free for other guests. Please understand that loungers that are not used for more than one hour will be vacated by our staff.
For safety reasons, use of the sauna area is only permitted from the age of 16. Children under 16 must be accompanied by a person with parental authority. This responsibility cannot be transferred to other persons.
